Last Updated: October 26, 2023
At SK Shellac, operating from the heart of the lac region in Purulia, West Bengal, we deeply value the trust you place in us when sourcing high-quality natural resins. We understand that your privacy is paramount.
This Privacy Policy explains exactly how SK Shellac (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit our website, skshellac.com (the “Site”), or engage with our products and services.
By using our Site, you agree to the collection and use of information in accordance with this policy. We have written this document in plain language to ensure you clearly understand our practices.
1. Information We Collect
We collect different types of information to provide better service to our global clients and to improve our offerings in seedlac, shellac flakes, and finished resin products.
A. Personal Information You Provide to Us
We may ask for personal information when you request a quote, place a B2B order, sign up for our newsletter, or contact our support team. This may include:
● Full Name and Company Name.
● Email Address.
● Phone Number.
● Billing Address and Shipping Address (crucial for logistics).
● GST Number or relevant business identification (for domestic Indian clients).
● Payment Information (Note: We typically process payments through secure third-party gateways or direct bank transfers; we do not store complete credit card details on our servers).
B. Information We Collect Automatically
When you browse skshellac.com to explore our range of natural shellac, we automatically collect certain information about your device and usage. This helps us understand how our site is being used and ensure its security. This data includes:
● Log Data: Your Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages.
● Device Information: Information about the computer, tablet, or mobile phone you use to access the Site.
2. How We Use Your Information
We use the gathered data primarily to facilitate smooth business operations regarding our shellac products. Specifically, we use your information to:
● Process Orders and Requests: To provide quotes for specific grades of shellac, process transactions, and manage international or domestic shipping from our Purulia facilities.
● Communication: To contact you regarding your order status, respond to your technical inquiries about our natural resins, and provide customer support.
● Improve Our Site: To analyze trends and user behavior on skshellac.com, helping us enhance the user experience.
● Marketing (With Your Consent): To send you newsletters or updates about market trends in the lac industry, new product offerings, or company news from SK Shellac. You can opt out of these communications at any time.
● Security and Compliance: To detect, prevent, and address technical issues or fraudulent activities, and to comply with legal obligations under applicable Indian laws.
3. Cookies and Tracking Technologies
Like most professional websites, skshellac.com uses cookies. Cookies are small data files stored on your device. They help us remember your preferences and understand how you interact with our Site.
We use them to ensure our website functions correctly and to gather analytical data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site effectively.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others.
We only share information with trusted third parties necessary to operate our business and serve you, including:
● Logistics and Shipping Partners: We must share shipping addresses and contact details with courier and freight companies to deliver shellac consignments globally from West Bengal.
● Payment Processors: Secure third-party services used to handle financial transactions.
● Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court in Purulia or government agencies).
5. Data Security
The security of your data is important to us. We implement commercially acceptable security measures, including SSL encryption on our website, to protect your personal information from unauthorized access, alteration, or disclosure.
However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Third-Party Links
Our Site may contain links to other websites (e.g., industry associations or regulatory bodies) that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party
sites.
7. Jurisdiction
This Privacy Policy is governed by the laws of India. By using this Site, you agree to the jurisdiction of the courts located in Purulia, West Bengal, for any disputes arising out of or relating to the use of your data.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
9. Contact Us
If you have any questions about this Privacy Policy or how SK Shellac handles your data,
please contact us:
SK Shellac
Email: skshellac@gmail.com
Phone: +91-9501857985